Preparing for the Future of Insurance
“As our business provides the Insurance industry with solutions powered by big data and artificial intelligence, we believe we have a responsibility to adhere to the most rigorous ethical standards.”
Executive Team and Strategic Advisors
Scott Ham, CEO
Scott Ham is the CEO of Pinpoint Predictive and was previously the President & CEO of Transamerica’s life, P&C and non-life business, where he provided strategic vision and leadership to global organization. At Transamerica he oversaw day-to-day operations and management of over 6,000 employees, $1.6 billion in new sales and over $6 billion in overall premium. Scott more recently was extensively involved with insurtech startups as a strategic advisor at McKinsey & Co, where he also led a Small Commercial Insurance SaaS platform that made possible real-time underwriting and pricing decisions through cutting-edge machine learning analytics and 3rd party data. Scott is joining Pinpoint to lead the company through a period of unprecedented growth.
Avi Tuschman, Founder & CIO
Avi Tuschman is a Stanford StartX entrepreneur and an internationally recognized expert in the science of individual variation in behavioral propensities.
Before founding Pinpoint, he advised corporations, banks, and 18 heads of state on people analytics. During his doctoral research, he sought out the best data for making individual-level, forward-looking predictions. This inquiry led him into the field of quantitative psychology.
Tuschman later wrote a highly acclaimed science book on psychometric traits and political behavior, which was published through Prometheus / Random House in 2013 and 2019. The book received praise from top science writers and coverage in mainstream and peer-reviewed media from 25 countries. It has been published in paperback, Audible, and Chinese-language editions.
Tuschman founded Pinpoint to make standardized people data privacy safe and easy to use in scalable commercial applications.
Zack Lynch, Board Director
Zack Lynch is Co-Founder and General Partner at JAZZ Venture Partners. JAZZ invests in companies that extend the boundaries of human performance — improving how we live, learn, work, play, and experience the world. JAZZ seeks breakthroughs at the intersection of cutting-edge neuroscience and digital technology that are increasingly influencing the human experience, such as augmented reality, immersive gaming, artificial intelligence, and closed-loop human-computer systems.
JAZZ portfolio companies are unlocking human potential in broad markets, including health, mind-body wellness, accelerated learning, training, sports, entertainment, and the enterprise. Zack is also the author of the best-selling book The Neuro Revolution: How Brain Science Is Changing our World, published by St. Martin’s Press, which takes a 50-year view on how neuroscience is impacting humanity.
Lucy Stribley, Sales
Lucy has over 25 years of track record of building and growing businesses within the insurance and other industries. Most recently, Lucy served as Chief Revenue Officer for Flyreel, an AI-based insurtech company that was recently acquired by Lexis Nexis Risk Solutions in 2022. As a founding member of the team, she worked to develop and refine product market positioning and was instrumental to the growth of the company.
Prior to Flyreel, Lucy was Senior Vice President & Partner within a multi-billion-dollar consulting firm where she worked with C-suite executives to improve and optimize strategies and programs with cutting-edge technology. She received her undergraduate degree in Economics from the University of Virginia and her MBA from the Wharton School of Business. She lives in Denver with her husband and two children.
Wei Hsu, Engineering
Wei Hsu is a Stanford Computer Science alumnus and a full-stack engineer specialized in developing highly scalable applications. He led the engineering teams of his previous companies through two acquisitions. Previous to Pinpoint, Hsu was a team member at a venture originally seed-funded by Facebook, where he managed a ten-person team as Director of Engineering.
In his free time, Hsu is a dedicated fan of Stanford Football and also loves third-wave coffee shops.
Shannon Shallcross, Client Services
Evan Zamir, Data Science
Previous to Pinpoint, Evan Zamir spent three and a half years as one of two data scientists at Skout, one of the world’s largest location-based social-networking and dating apps. In this role, he worked across a wide-variety of challenges with numerous tools, including the automation of picture moderation via deep-learning models, up until the company’s acquisition by MeetMe.
Before moving into industry, Zamir taught for five years as an Assistant Professor at Georgia Tech. He has a BS from Johns Hopkins, a PhD from Washington University, and a Postdoc from the University of Kansas Medical Center, where he studied the biomechanics of embryonic tissues, including the heart, through various experimental, imaging, and computational methods.
Kevin Crist, Controller
Nick Gerhart, Senior Advisor
In addition to Mr. Gerhart’s work as an insurance commissioner and executive, he serves as a Member of the Board of Trustees for ChildServe and as a Board Member for Variety – the Children’s Charity of Iowa.
Josh Stirling, Senior Advisor
Josh is an insurtech and insurance veteran and former #1 ranked insurance analyst, who is working with leading founders and visionaries, to help build the future of insurance.
Josh has deep experience in insurtech on both coasts, having previously been the Chief Insurance Officer at Gabi in San Francisco, a Senior Vice President at EverQuote in Boston, and having held roles in underwriting, growth, strategy, finance, and M&A at notable insurers including Progressive, OneBeacon, and The Hanover.
Josh also brings a deep perspective as a former Wall Street analyst, as for six years he led the US Insurance team at Sanford C. Bernstein & Co in New York. Josh and his team were four times named to the “All America Research Team” by Institutional Investor, twice ranking as #1.
Josh earned his B.S. at Cornell University, and completed his MBA at the Stanford Graduate School of Business, where he was named an Arjay Miller Scholar.
Bryan Falchuk, Senior Advisor
Bryan Falchuk is a best-selling author, speaker, and consultant to the Insurance industry on the subject of innovation. Bryan is the founder and Managing Partner of Insurance Evolution Partners (IEP). He has spent 20 years in Insurance, where he was most recently Head of Claims for Hiscox USA before joining AI-enabled insuretech communications provider Hi Marley to help drive their growth before founding IEP. With his unique experience on both the carrier and insuretech side, he brings his perspective to bear to help carriers evolve in a market that is facing disruption.
Prior to Hiscox, Bryan held leadership roles in corporate strategy, operations and distribution at Liberty Mutual, Beazley and Coverys, and served as a management consultant to several top carriers as part of McKinsey & Company’s insurance practice. He is also an advisor to several technology companies serving the insurance industry.
Bryan has written for many top publications like Inc. Magazine, The Chicago Tribune, LA Times, and more; he has been a guest on over 175 TV, radio, and podcast shows, and presented multiple TEDx Talks. He has an AB in Economics from Bowdoin College and received his MBA from The Tuck School of Business at Dartmouth College.
Peter Kelly, Senior Advisor
Peter Kelly is a Managing Director at FTI Consulting and is based in London. He is a senior insurance professional in the FTI Global Insurance Services practice assisting management teams in strategy development and decision-making in the areas of technology and data. Peter has helped a number of insurers assimilate new tools and processes to transform decision-making and improve competitiveness and profitability. He brings expertise across a wide range of technical frameworks from underwriting rules, to actuarial models, to machine learning and artificial intelligence. With over 30 years of experience in the insurance industry both in the UK and internationally, Peter has deep experience in predictive modeling. He is a published author, sought-after speaker and advisor in the areas of strategy development, decision-making systems, applied behavioral and cognitive science, and automation.
He has worked in over 20 countries in senior management capacities, leading teams that have developed and successfully implemented solutions in pricing, marketing, claims channel optimization, fraud, and distribution management. Peter has direct experience in most lines of general insurance including private motor, homeowners, landlord, commercial property, credit, finite risk, and business owners coverage, and he has worked across the industry with significant experience with primary insurers, reinsurers, brokers, captives, and advisory firms. Leveraging this experience, he has been a board member of various organizations in the insurance industry, including public, private, and residual insurers; and has led projects to establish bespoke insurers and special purpose vehicles.
David Gritz, Senior Advisor
David Gritz is an InsurTech community leader, public speaker, and InsurTech advisor. He has been featured in recognized Insurance media including Carrier Management, Digital Insurance, IIR, AM Best TV, and the Re/Image Podcast. David is the co-founder of InsurTech NY, the largest InsurTech community in the NY metro area. David also serves as a strategic advisor to high-growth InsurTechs to help them go from concept to scale. Previously David has served as the Director of Innovation for the Silicon Valley Insurance Accelerator (SVIA) and has led product at Zero, a behavioral safety-focused InsurTech acquired by EverestRe. He holds a J.D. from the Mitchell Hamline School of Law and business and industrial engineering degrees from Lehigh University.
Gilad Shai, Senior Advisor
Gilad Shai is an entrepreneur, advisor, and an InsurTech thought leader who co-authored The InsurTech Book, published by Wiley. He founded InsurTechLA in 2017 to provide a stage for industry experts and partners. Gilad has spent six years in insurance, where his latest role was the CEO of BOUND API.
Before BOUND API, Gilad was a technology and innovation leader for Farmers Insurance, where he delivered on Farmer’s digital transformation by launching internal and customer-facing products resulting in an increase of NPS from a negative score to +30 for web and +80 for mobile.
Gilad’s philosophy, “I work to improve; I don’t work for the sake of disruption,” comes from over 20 years of experience working at technology companies such as Yahoo and Intel, an insurance carrier, and founding startups.
Gilad holds a BSc-EE and an MBA, likes chocolate (Flake and Maltesers), and on a quest to find the perfect tiramisu.
Investors and Partners
Steve Dow, Board of Dataminr, ALDR, Arterys; founding board member of Citrix
Mark Templeton, CEO of Citrix from 2001-2015; Boards of Arista Networks (ANET) and Keysight Technology (KEYS)
Guy Saperstein, Retired Civil Rights Attorney; Past President of The Sierra Club Foundation
FAQs
Who is using pinpoint?
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- A growing number of carriers, including those in the top 10 for home, auto, and small business categories. To learn what our clients have to say about working with us, see our testimonials page.
Why are top insurers making Pinpoint a strategic investment?
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- Pinpoint provides fastest and greatest time to value in the P&C ecosystem
- Able to materially impact combined ratios
- Informs intelligent growth strategies
- Easy to work with, high level of expertise, understands the business
Where in the customer journey/buying journey can Pinpoint scores be used?
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- At the beginning of the customer journey
- Before underwriting and rating decisions
What data does Pinpoint use?
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- Proprietary behavioral economics data
- Behavioral footprint data based on years of custom supply-chain development and exhaustive legal and bias reviews
What data does Pinpoint not use?
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- Pinpoint does not use individual credit scores, zip codes, race or biometrics. For more detail, contact us at info@pinpoint.ai
What is behavioral economics?
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In the most basic terms, “behavioral economics” is a consumer analysis method. It applies psychology to human behavior and links those behaviors to decision-making.
This field incorporates psychological insights into economic analysis. Even intelligent people often make irrational decisions and engage in behaviors that do not follow financial predictions.
There are two general questions that behavioral economics asks:
- Do economists appropriately assess/understand real people’s behavior when they make assumptions about maximizing profits?
- Do buyers maximize the utility that economists expect them to?
Pinpoint models individuals variation in behavioral economics propensities, creating important new predictive efficiencies.
What is explainable AI?
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Explainable AI visualizes the unique signals that characterize sets of people whose actions are critical to your business. Our platform’s suite of data visualization removes the black box, revealing the understandable traits that drive key risk behaviors. Our core approach has been validated by peer-reviewed research from Stanford, Wharton, and Columbia business schools.
Why do you call it a proof of value, not proof of concept? What is the difference?
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A POC is typically used to answer the question “can this be done?”, while POV is used to answer “What is the value of doing this?” Pinpoint engages with clients to perform proof of value engagements because we know that loss ratio, litigation, SIU referral, early cancellation and premium leakage can be predicted earlier and better. Therefore proof of concept would be irrelevant. The proof of value, however, quantifies the real ROI impact of implementing new or better predictions.
What is the process to get started and how long does it take?
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- The proof of value process is simple and requires only a few hours of client work. To get started, connect with a member of our team for an introductory call.
- During the POV process, we work with a technical lead, a business lead, and an actuarial lead.
How do I get access to the OnPoint Platform?
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- Contact us to set up a demo of the platform and to learn how to get started with a POV
How does Pinpoint safeguard information privacy?
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- Our patent-pending modeling method generates individual-level behavioral-economic models with complete user pseudonymization.
- Pinpoint is fully CCPA compliant, and privacy-safe by design.
- We monitor privacy and insurance regulations on an ongoing basis to ensure continued compliance and security.
- We do not scrape customer data.
- Our systems are continuously monitored by Vanta for SOC2 Type 2 compliance.
Career Opportunities
Pinpoint is always on the lookout for those interested in contributing to the future of insurance.
If you are a passionate, laser-focused, self-motivated, highly collaborative data scientist, engineer, or business development professional, we would love to talk.
We’re proud to have built a team of industry and technology veterans, creating a company that brings diverse experience and expertise to the forefront of innovation for insurance carriers and providers. Pinpoint is growing rapidly, and as we expand, we’re prioritizing inclusive hiring practices and supportive team environments as part of a fully remote team.
We’re committed to building a company culture where people of all identities and backgrounds are empowered to thrive, develop their careers, and bring their full selves to work.